FinanceAPI • Fintech
FinanceAPI Accelerates Developer Onboarding
FinanceAPI Accelerates Developer Onboarding
FinanceAPI provides banking infrastructure through APIs, but complex compliance requirements made onboarding challenging for new developers.
The Challenge
- Complex authentication and compliance requirements
- Lengthy onboarding process (average 5 days)
- High dropout rate during integration
- Need for specialized support team
The Implementation
nuefunnel’s AI assistant was trained on:
- API documentation
- Compliance guidelines
- Common integration patterns
- Troubleshooting guides
The Impact
- 80% faster onboarding (from 5 days to 1 day)
- 3x increase in successful integrations
- 70% reduction in onboarding support calls
- Better compliance adherence
The AI assistant now handles first-line developer questions, escalating complex issues to human experts only when necessary.